Cancellation Policy

Our focus is complete customer satisfaction. In case of dissatisfaction from our physio services, patients free to cancel their future visits and request a refund from us. We will refund back the money, provided the reasons are genuine and proved after investigation. Our Policy for the cancellation and refund will be as follows:

1. In the case of cancellation of physio appointment more than 24 hours from patient side or any cancellation from our side with genuine reason there will be 

No deduction in the total fee amount, payable towards online payment processing (100% Refund).

2.In the case of cancellation of physio appointment more than 24 hours from patient side without any genuine reason and there will be deduction of 20% in the total fee amount, payable towards online payment processing.

3. In the case of cancellation of physio appointment less than 24 hours from patient side without any genuine reason and there will be deduction of 50% in the total fee amount, payable towards online payment processing.

For cancellation of physio appointment we must be notified of the same by an email/SMS/our call service. Cancellation charges will be effective from the time we receive your email/SMS/Call. The refund will be processed directly in your Bank debit/Credit Card/ account that were used to make the payment. The refund will be credited to your account within 15 working days.

We do not like to charge cancellation fees and we prefer to best serve & care to our patients, so please don’t miss any appointment.

Thank you for your understanding and co-operation.
Right Physio Team
Jaipur